International Patient Service
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International Patient Services at APCC

Patients from around the world travel to Apollo Proton Cancer Centre to receive world-class cancer care. The thought of traveling to a land where you are not familiar with the language and culture can be very worrying. We understand this and that is why at APCC we have a dedicated team of trained health managers who will handhold our international patients through every step of their journey.

From the moment you contact APCC, you will be assigned a representative from the International Patient Service team who will guide you through every step from appointment confirmation, visa assistance, travel to APCC, and more.

International Patient Services Include

Assistance

Assisting for your visit with medical records, travel & accommodation

Medical Visa

Assisting you for obtaining medical visas

Airport Transfer

Complimentary Airport transfer assistance to Apollo Proton Cancer Centre

Interpreters

Interpreters to help you understand and communicate effectively with your cancer management team.

Pleasant Experience

Ensuring that you have a pleasant experience every step of your journey with us.

Post Treatment Tele

Facility for post treatment Tele / Video Consultation follow-up from home country can be added as a service.

Language Interpreters

At APCC we understand the importance of communication between the caregivers and patients and the significant impact it has on patient care. To address this we would be able to provide on special request language interpreters subject to availability to patients whose preferred language is not English. For any further information, you may write to us or call our International patient's helpline number and we would be happy to answer all your queries.

International Patient Lounge

Our International Patient's lounge located at the hospital is specifically designed keeping in mind that APCC is a global destination for patients seeking world class care.

Guest Rooms

The guest rooms at APCC are specially designed for the patient’s attenders who would like to stay in the hospital while their dear ones undergo treatment. The guest rooms are located on a separate level from the patient rooms. The guest room level has a well-equipped common pantry one for vegetarians and another for non-vegetarian. You can also order from “Sketch” an in-house multi-cuisine restaurant, from the comfort of your room.

What you need to know regarding Medical Visa

Entry, stay and exit of foreigners into India is governed by government regulations. We will provide necessary Medical Visa Invitation Letter which will assist you in getting the Medical Visa (MED) from the Indian embassy / consulate at your country. It is highly recommended to travel on a medical visa when traveling for your treatment. The advantage of Medical Visa is the possibility of extension in case the need arises during the course of treatment which is not possible with Tourist Visa (T).

Attendants/family members of patients coming to India for medical treatment shall be granted Medical Attendant Visa (MEDX) co-terminus with the Medical visa of the patient Foreign nationals staying more than 180 days, need to register at Foreigners Regional Registration Office (FRRO) within 14 days of your arrival unless mentioned otherwise in their visa, for which we will provide assistance. Patients from Pakistan & Afghanistan are required to register within 24 hours of arrival with the nearest police station. For any further information, you may also write to us or call our International Patient's helpline number - 73389 92222

Hotels near APCC

APCC located in the prime of the city is surrounded by hotels that would cater to all price ranges. These hotels also provide customized packages on discounted rates for patients undergoing treatment at APCC. We also have Serviced apartments that are located in the near vicinity of the hospital that provides special rates for patients at APCC.

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Concierge Service

Our concierge desk would be happy to arrange guided local tour to some of the must-see places in and around Chennai or even to Pondicherry which has a rich French heritage. Chennai is a cosmopolitan city that is also a hub for south Indian architecture, music, dance, drama, sculpture and other arts and crafts and has a rich cultural diversity.

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